CLOSED CAPTIONING?

[chris330r]

Why is this show NOT Closed Captioned for the Deaf/Hard of Hearing?

By ADA law, this show needs to be Captioned to make it accessible for the entire Hallmark viewing audience. Not doing so is in violation of that law and makes the show unable for me to watch since I am Deaf and rely on Closed Captioning.

I kindly request Hallmark to explain why there is no Closed Captioning for this show and if they plan to do right and add them in the immediate future.

Otherwise shame for not making "Petkeeping with Marc Morrone" accessible for ALL viewers!

[Ma Kettle]

FIGHT for your rights!

I strongly believe in the rights of the disabled. You can now file complaints directly with the Federal Communications Commission (FCC) because you have a Right to have programming in Closed Captioned according to e FCC.
Below is a link to file a complaint anytime you see a problem.

http://www.nad.org/news/2010/2/fcc-anno ... aint-rules

The FCC rules on closed captioning became effective January 1, 1998. They require people or companies that distribute television programs directly to home viewers to make sure those programs are captioned. Under the rules, 100 percent of nonexempt programs shown on or after January 1, 1998, must be closed captioned by January 1, 2006.

The rules apply to people or companies that distribute television programs directly to home viewers (video program distributors). Some examples are local broadcast television stations, satellite television services, and local cable television operators. In some situations, video program providers are responsible for captioning programs. A video program provider can be a television program network (for example, ABC, NBC, UPN, Lifetime, A&E) or other company that makes a particular television program. However, since networks do not distribute television programs directly to home viewers, they are not responsible for complying with the captioning rules and are not required to respond to complaints from viewers. However, broadcast and cable networks and program producers pay close attention to captioning issues and, along with the U.S. Department of Education, are the primary source for funding of captioning.


What is exempt?

Some advertisements, public service announcements, non-English-language programs (with the exception of Spanish programs), locally produced and distributed non-news programming, textual programs, early-morning programs, and nonvocal musical programs are exempt from captioning. The FCC plans to review the program exemptions later to determine whether any changes are necessary.

To find out more about the FCC rules and captions, including information on the complaint process, call
Voice: 1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
Locally at (202) 418-7096
TTY: (202) 418-7172
Internet: http://www.fcc.gov/cgb/dro/caption.html

[chris330r]

Ma Kettle: Thank you for that helpful link! I bookmarked it for future reference.

However, when trying to file a complaint, it states that one must attempt to contact the station first in an effort to have them resolve the issue and add the Closed Captions...which seems fair enough---and why I wrote my message here to give Hallmark the chance to rectify the absence of CC.

I hope it is an error on their part and the CC will be added to the airings soon as I was looking so forward to the Marc Marrone show only to be highly disappointed by lack of Captions.

All other Hallmark aired shows are captioned so perhaps it is a glitch they can fix??....Hopefully they will answer here or give me the correct avenues to submit my query to the network.

Again, much thanks for the post and link...it is very much appreciated and helpful!!!

[Ma Kettle]

Here is how to contact the station directly. They may never read this.
http://www.hallmarkchannel.com/others/u ... fault.aspx
Good Luck

[chris330r]

I just sent my query to the station and hope to receive a response. Strange that all other Hallmark programming is Captioned except for "Petkeeping"....I do notice at times "Little House" is either not captioned or 30 seconds behind the dialouge...but since i've seen those episodes hundreds of times, it doesn't bother.

"Petkeeping" I was so exited and looking forward to...until I tuned in.

I will keep this thread updated when/if I receive a response from Hallmark.

Again, thanks for the links & help!!!

[chris330r]

Yay!!!.....The show is Closed Captioned finally!!

[chris330r]

NO CAPTIONS ON WEDNESDAY 1/12/11!!!! BOO.

Hallmark, I would really LIKE to watch this show so can you PLEASE add CAPTIONS on a regular basis so it is accessible for ALL your viewers??

Thank you.

[Delenn]

FIGHT for your rights!

I strongly believe in the rights of the disabled. You can now file complaints directly with the Federal Communications Commission (FCC) because you have a Right to have programming in Closed Captioned according to e FCC.
Below is a link to file a complaint anytime you see a problem.

http://www.nad.org/news/2010/2/fcc-anno ... aint-rules

The FCC rules on closed captioning became effective January 1, 1998. They require people or companies that distribute television programs directly to home viewers to make sure those programs are captioned. Under the rules, 100 percent of nonexempt programs shown on or after January 1, 1998, must be closed captioned by January 1, 2006.

The rules apply to people or companies that distribute television programs directly to home viewers (video program distributors). Some examples are local broadcast television stations, satellite television services, and local cable television operators. In some situations, video program providers are responsible for captioning programs. A video program provider can be a television program network (for example, ABC, NBC, UPN, Lifetime, A&E) or other company that makes a particular television program. However, since networks do not distribute television programs directly to home viewers, they are not responsible for complying with the captioning rules and are not required to respond to complaints from viewers. However, broadcast and cable networks and program producers pay close attention to captioning issues and, along with the U.S. Department of Education, are the primary source for funding of captioning.


What is exempt?

Some advertisements, public service announcements, non-English-language programs (with the exception of Spanish programs), locally produced and distributed non-news programming, textual programs, early-morning programs, and nonvocal musical programs are exempt from captioning. The FCC plans to review the program exemptions later to determine whether any changes are necessary.

To find out more about the FCC rules and captions, including information on the complaint process, call
Voice: 1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
Locally at (202) 418-7096
TTY: (202) 418-7172
Internet: http://www.fcc.gov/cgb/dro/caption.html

Forgive me for going slightly off topic, but I have a question. If what you said above is the case, then how is it that it's 2011, and AMC (American Movie Classics) is STILL not even 1% Closed Captioned? NONE of their movies are. I was just wondering how it is that they can get away with this?